PRIVACY POLICY
Effective Date: July 9, 2026
LBSI Automotive LLC respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact our dealership, submit a website form, apply for financing, schedule an appointment, communicate with us, or use our services.
This Privacy Policy applies to information collected by LBSI Automotive LLC through:
- Our website at https://www.lbsiautomotive.com
- Online forms and vehicle inquiry forms
- Telephone, email, and text-message communications
- In-person dealership interactions
- Advertising and lead-generation platforms that direct inquiries to us
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Mailing address
- Email address
- Telephone or mobile phone number
- Vehicle interests and vehicle inquiry details
- Appointment and test-drive requests
- Trade-in vehicle information
- Communications and messages sent to our dealership
- Information submitted in connection with a credit or financing application
- Identification, employment, income, residency, insurance, and other information needed to evaluate a transaction or financing request
- Any other information you choose to provide
We may also automatically collect limited information when you use our website, including:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Date and time of website visits
- General website interaction and analytics information
- Cookies and similar technologies
2. How We Use Your Information
We may use personal information to:
- Respond to vehicle inquiries and customer questions
- Provide vehicle availability, pricing, mileage, equipment, and dealership information
- Schedule or confirm appointments and test drives
- Communicate about requested services or transactions
- Process trade-in, purchase, financing, or Buy Here Pay Here inquiries
- Verify identity, income, residency, insurance, or other transaction-related information
- Provide customer service and follow-up communications
- Send informational text messages when the individual has provided the required consent
- Send marketing or promotional text messages only when the individual has separately provided marketing consent
- Send email marketing where permitted by law
- Maintain business and transaction records
- Improve our website, advertising, services, and customer experience
- Detect or prevent fraud, misuse, security incidents, or unlawful activity
- Comply with legal, regulatory, tax, accounting, and recordkeeping obligations
- Enforce our agreements, policies, and legal rights
Providing a telephone number does not automatically enroll a person in marketing text messages. Text-message consent is collected separately and is optional.
3. SMS and Mobile Information
LBSI Automotive LLC may send informational or promotional text messages only when the recipient has provided the appropriate consent.
Informational messages may include:
- Responses to vehicle inquiries
- Vehicle availability updates
- Appointment scheduling and reminders
- Requested dealership information
- Follow-up related to an existing inquiry or transaction
- Customer-service communications
Promotional messages may include:
- Special offers
- Vehicle promotions
- Price changes
- New inventory announcements
- Dealership sales or marketing offers
Consent to receive promotional text messages is optional and is not a condition of purchasing a vehicle, obtaining services, or submitting a website form.
Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe and reply HELP for assistance.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile phone numbers, SMS opt-in records, and text-message consent will not be sold, rented, or provided to unaffiliated parties for their own advertising or marketing purposes.
This SMS-specific restriction applies notwithstanding any other provision of this Privacy Policy.
4. How We Disclose Information
We may disclose personal information in limited circumstances, including to:
Service providers
We may use service providers that perform services on our behalf, including:
- Website hosting
- Customer relationship management
- Telephone and text-messaging services
- Email delivery
- Data storage
- Website analytics
- Advertising administration
- Payment processing
- Identity or information verification
- Professional, accounting, technical, or legal services
These providers may access information only as reasonably necessary to perform services for LBSI Automotive LLC and are not authorized to use it for their own independent marketing.
This disclosure does not include SMS opt-in data or consent for third-party or affiliate marketing purposes.
Transaction-related parties
When necessary to process a vehicle purchase, trade-in, registration, title, warranty, financing request, or related transaction, information may be provided to appropriate transaction participants, governmental agencies, service providers, financial institutions, insurers, vehicle-history services, or other entities involved in completing the requested transaction.
SMS opt-in data and consent are excluded and will not be disclosed for those parties’ independent marketing purposes.
Legal and safety purposes
We may disclose information when reasonably necessary to:
- Comply with a subpoena, court order, law, or governmental request
- Protect the rights, safety, property, or security of LBSI Automotive LLC, our customers, or others
- Investigate suspected fraud, misuse, or unlawful conduct
- Enforce our agreements and policies
- Respond to an emergency
Business transfers
Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.
Any successor receiving customer information must continue to protect SMS opt-in data and consent in accordance with this Privacy Policy and applicable messaging requirements.
5. We Do Not Sell SMS Consent
LBSI Automotive LLC does not sell mobile phone numbers, SMS opt-in information, or text-message consent.
We do not provide SMS opt-in data to third parties or affiliates for their marketing or promotional use.
6. Cookies and Website Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to:
- Keep the website functioning properly
- Remember user preferences
- Understand website traffic and usage
- Measure advertising performance
- Improve website content and functionality
- Detect technical or security issues
You may be able to limit cookies through your browser settings. Disabling cookies may affect certain website features.
Third-party platforms may independently collect information according to their own privacy policies when you interact with embedded tools, maps, videos, advertisements, or social-media features.
7. Advertising and Lead Sources
We may receive information when a person submits an inquiry through an advertising platform, vehicle-listing website, social-media platform, referral service, or other lead source.
We use that information to respond to the inquiry and provide requested dealership information.
Receipt of a phone number from a third-party lead source does not, by itself, constitute consent for promotional text messaging. Marketing text messages will only be sent when appropriate consent has been documented.
8. Financing and Credit Information
When you submit a credit or financing application, we may collect sensitive personal and financial information necessary to evaluate the application or complete a transaction.
Such information may include:
- Social Security number
- Date of birth
- Driver’s license information
- Employment and income information
- Residence history
- Banking or financial information
- Credit-related information
- References
- Insurance information
We use and disclose this information only as reasonably necessary to process the requested application or transaction, verify information, prevent fraud, comply with legal obligations, and protect our rights.
Credit and financing information is not used as SMS marketing consent.
9. Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
10. Data Retention
We retain personal information for as long as reasonably necessary to:
- Respond to inquiries
- Maintain customer and transaction records
- Complete requested services
- Satisfy legal, accounting, tax, regulatory, and recordkeeping obligations
- Resolve disputes
- Enforce agreements
- Prevent fraud or misuse
Retention periods may vary depending on the type of information and the purpose for which it was collected.
11. Your Communication Choices
Text messages
You may stop text messages at any time by replying STOP.
After an opt-out request, you may receive one final message confirming the unsubscribe request. You will not receive additional messages from that messaging program unless you later provide new consent.
Reply HELP for assistance.
You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us.
Telephone calls
You may ask us not to make marketing telephone calls to you. Requests will be honored as required by applicable law.
Opting out of marketing communications does not prevent us from sending legally required notices or responding to communications you initiate.
12. Accessing or Correcting Your Information
You may contact us to request that we review or correct certain personal information maintained by LBSI Automotive LLC.
We may need to verify your identity before processing a request. Certain information may need to be retained to comply with legal requirements or maintain transaction records.
13. Children’s Privacy
Our website and dealership services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13.
If we learn that information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
14. External Websites
Our website may contain links to third-party websites or services.
LBSI Automotive LLC is not responsible for the privacy, content, or security practices of websites operated by other parties. Review the privacy policy of each external website before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.
The revised policy will be posted on this page with an updated effective date. Continued use of the website after an update constitutes acknowledgment of the revised policy.
16. Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
LBSI Automotive LLC
157 Pittsburgh Street
Uniontown, PA 15401
Phone: 724-437-5274
Email: privacy@lbsiautomotive.com
Website: https://www.lbsiautomotive.com